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KIO Networks frees up 30%+ in hidden spend with RD's HOLO ITEM platform
How KIO Networks, a leading data center provider in Latin America, cut its mobile telephony spend by 35% and gained full visibility over more than 310 million pesos a year with HOLO ITEM from RD.
The Challenge
KIO Networks managed more than 18 providers of mobile, fixed-line, and data services, with no complete view of contracted services and complex energy billing for more than 42,000 m² of data center space.
Operations carried hidden spend of more than 30% and consumed valuable engineering time on administrative tasks instead of serving managed services customers.
The Solution
RD implemented the HOLO ITEM platform in a 3-month phased process: discovery, deployment of bots for automatic invoice capture, go-live, and ongoing operation.
The platform matched inventories against billed services, detected unused services, standardized plans, and set a market rate benchmark, with recurring auditing and monitoring.
RESULTS
Reduction in mobile telephony spend
Reduction in hidden spend
Mobile telephony services managed
Pesos per year under management
Providers managed on a single platform
SUCCESS FACTORS
Complete spend visibility
A single platform consolidates data from multiple providers and services.
Costing for negotiations
Solid data to contract new services or improve rate plans.
Customer focus
Engineers freed from administrative tasks to focus on managed services.
Fast ROI
The savings generated pay back the investment quickly.
LEARN MORE ABOUT OUR CASE STUDIES
Alfonso Cueto, Deputy Director of Networks and Security at KIO, shares the transformation of IT services management carried out in collaboration with RD-IT, focused on integrating multiple providers, optimizing costs, and improving service quality for its customers.
HOLO ITEM is a leading IT expense management platform in Latin America, with more than 500,000 services managed every month.